| Define Phase | |
| 1.1 The Basics of Six Sigma | 1.1.1 Meanings of Six Sigma |
| 1.1.2 General History of Six Sigma & Continuous Improvement | |
| 1.1.3 Deliverables of a Lean Six Sigma Project | |
| 1.1.4 The Problem Solving Strategy Y = f(x) | |
| 1.1.5 Voice of the Customer, Business and Employee | |
| 1.1.6 Six Sigma Roles & Responsibilities | |
| 1.2 The Fundamentals of Six Sigma | 1.2.1 Defining a Process |
| 1.2.2 Critical to Quality Characteristics (CTQ’s) | |
| 1.2.3 Cost of Poor Quality (COPQ) | |
| 1.2.4 Pareto Analysis (80:20 rule) | |
| 1.2.5 Basic Six Sigma Metrics | |
| 1.3 Selecting Lean Six Sigma Projects | 1.3.1 Building a Business Case & Project Charter |
| 1.3.2 Developing Project Metrics | |
| 1.3.3 Financial Evaluation & Benefits Capture | |
| 1.4 The Lean Enterprise | 1.4.1 Basics of Lean |
| 1.4.2 History of Lean | |
| 1.4.3 Lean & Six Sigma Integration | |
| 1.4.4 The Seven Elements of Waste | |
| 1.4.5 5S - Straighten, Shine, Standardize, Self-Discipline, Sort | |
| Measure Phase | |
| 2.1 Process Definition | 2.1.1 Cause & Effect / Fishbone Diagrams |
| 2.1.2 Process Mapping, SIPOC, Value Stream Map | |
| 2.1.3 X-Y Diagram | |
| 2.1.4 Failure Modes & Effects Analysis (FMEA) | |
| 2.2 Lean Six Sigma Statistics | 2.2.1 Basic Applied Statistics |
| 2.2.2 Descriptive Statistics | |
| 2.2.3 Distributions | |
| 2.2.4 Graphical Analysis | |
| 2.3 Measurement System Analysis | 2.3.1 Precision & Accuracy |
| 2.3.2 Bias, Linearity & Stability | |
| 2.3.3 Gage Repeatability & Reproducibility | |
| 2.3.4 Variable & Attribute MSA | |
| 2.4 Process Capability | 2.4.1 Capability Analysis |
| 2.4.2 Concept of Stability | |
| 2.4.3 Attribute & Discrete Capability | |
| 2.4.4 Monitoring Techniques | |
| Control Phase | |
| 5.1 Lean Controls | 5.3.1 Control Methods for 5S |
| 5.3.2 Kanban (Pull Systems) | |
| 5.3.3 Poka-Yoke (Mistake Proofing) | |
| 5.3 Six Sigma Control Plans | 5.6.1 Cost Benefit Analysis |
| 5.6.2 Elements of the Control Plan | |
| 5.6.3 Elements of the Response Plan | |